Unlock Heraklion: our Concierge team is here!

Navigate your Cretan adventure with ease and confidence. From seamless travel arrangements and exclusive reservations to insider tips and personalized recommendations, our concierge team serves as your trusted compass. We ensure a smooth and extraordinary journey, allowing you to fully embrace the vibrant culture and captivating beauty of Heraklion.
For all enquires
please contact us on +30 2818-100100
or email us at [email protected]
Request a Transfer
Upon request, our concierge team can arrange a transfer service from and to our hotel. If you opt for this service, please fill in the following form with all the requested details.

By completing this form you accept the Terms and Conditions (*)

Terms and Conditions

 

  • Upon arrival, your dedicated driver will be awaiting you outside the arrivals lounge with a personalized sign.
  • The scenic drive from Heraklion International Airport (5 km) to the Hotel takes approximately 15 min.
  • The journey from the Heraklion port (1,5 km) is also approximately 5 min.
  • Taxi fare is €25 each way, accommodating up to 3 adults and 4 suitcases.
  • For larger groups (4-6 adults), we offer comfortable minivans at €60 each way.
  • Should you require alternative transportation arrangements, please don’t hesitate to contact us at [email protected] for options and pricing.
  • In the event of a “no-show” due to a guest leaving the airport or port without contacting the hotel at least 4 hours in advance, the full transfer fee will be charged.
  • If any changes to the booking (including incorrect date or time of transfer) result in the taxi being dispatched, the full transfer fee will be charged. Therefore, please ensure all transfer fields are filled out correctly to avoid any issues.